VISUAL MERCHANDISING

&

RETAIL EXPERIENCE CONSULTANCY

VISUAL MERCHANDISING

&

RETAIL EXPERIENCE CONSULTANCY


Curated spaces.
Exceptional retail.


Curated spaces.
Exceptional retail.


Expertise from strategy to shop floor.



Expertise from strategy to shop floor.

INSPIRING SPACES

INSPIRING SPACES

STRONGER BRANDS

STRONGER BRANDS

COMMERCIAL IMPACT

COMMERCIAL IMPACT

01 / OUR POINT OF VIEW

01 / OUR POINT OF VIEW

A considered approach

A considered approach

A considered approach

An independent visual merchandising and retail experience consultancy, bringing creative thinking and practical expertise to retailers of every scale.

Every project begins with understanding the brand, its customers and its ambitions — creating a clear path from initial thinking to effective delivery.

An independent visual merchandising and retail experience consultancy, bringing creative thinking and practical expertise to retailers of every scale.

Every project begins with understanding the brand, its customers and its ambitions — creating a clear path from initial thinking to effective delivery.

SPACE PLANNING

SPACE PLANNING

SPACE PLANNING

CUSTOMER JOURNEY

CUSTOMER JOURNEY

CUSTOMER JOURNEY

PRODUCT VISIBILITY

PRODUCT VISIBILITY

PRODUCT VISIBILITY

01

UNDERSTAND

Your brand, customer and commercial priorities.

02

CREATE

A clear creative direction and practical plan.

03

IMPLEMENT

Detailed preparation and hands-on delivery.

04

SUPPORT

Guidance and refinement as your business evolves.

02 / WHAT WE DO

02 / WHAT WE DO

Consultancy services

Consultancy services

Focused expertise, from individual projects to

ongoing consultancy partnerships.

Focused expertise, from individual projects to ongoing consultancy partnerships.

Focused expertise, from individual projects to ongoing consultancy partnerships.

01

STRATEGY &

VISUAL DIRECTION

STATEGY &

VISUAL DIRECTION

Brand positioning translated into distinctive creative concepts and direction.

02

VISUAL

MERCHANDISING

VISUAL

MERCHANDISING

Seasonal presentation, styling guidelines and consistent store execution.

03

RETAIL

EXPERIENCE

Customer-focused solutions that make shopping more intuitive and engaging.

04

TEAM

DEVELOPMENT

Bespoke coaching, training programmes and practical team resources.

05

PROJECT

SUPPORT

Specialist coordination and delivery for openings, pop-ups and activations.

Talk through your brief

03 / VISUAL MERCHANDISING IN PRACTICE

03 / VISUAL MERCHANDISING IN PRACTICE

From window to shop floor

From window to shop floor

From the first impression to the final product detail, thoughtful presentation brings clarity, character and purpose to the retail environment.

From the first impression to the final product detail, thoughtful presentation brings clarity, character and purpose to the retail environment.

From the first impression to the final product detail, thoughtful presentation brings clarity, character and purpose to the retail environment.

01

WINDOWS & CAMPAIGNS

WINDOWS & CAMPAIGNS

Impactful displays that

capture attention.

02

IN - STORE EXPERIENCES

IN-STORE EXPERIENCES

Considered styling that inspires discovery.

03

SPACE OPTIMISATION

Better flow, balance and product visibility.

04 / THE DIFFERENCE

04 / THE DIFFERENCE

Expertise that delivers

Expertise that delivers

Diamond line drawing
Diamond line drawing

INTERNATIONAL
PERSPECTIVE

INTERNATIONAL
PERSPECTIVE

Insight informed by experience across diverse retail markets.

Bar chart line drawing
Bar chart line drawing

COMMERCIAL
FOCUS

COMMERCIAL
FOCUS

Decisions grounded in the realities of retail performance.

Two people line drawing
Two people line drawing

HANDS - ON
APPROACH

HANDS - ON
APPROACH

Senior-level thinking with practical involvement.

Target line drawing
Target line drawing

TAILORED
SUPPORT

TAILORED
SUPPORT

An approach shaped around your individual business needs.

Folded knitwear and brown boots in a retail display

05 / WAYS TO WORK TOGETHER

05 / WAYS TO WORK TOGETHER

Support shaped around your business

Support shaped around your business

From independent boutiques to international retail networks, VM HOUSE offers flexible consultancy shaped around each business.

From independent boutiques to international retail networks, VM HOUSE offers flexible consultancy shaped around each business.

From independent boutiques to international retail networks, VM HOUSE offers flexible consultancy shaped around each business.

06 / ABOUT VM HOUSE

06 / ABOUT VM HOUSE

International perspective.
Practical retail expertise.

International perspective.
Practical retail expertise.

International perspective.
Practical retail expertise.

NATASHA HUGHES

NATASHA HUGHES

Founder, VM HOUSE

Founder, VM HOUSE

With more than 20 years’ experience in visual merchandising for luxury and premium brands, Natasha Hughes brings together creative direction, commercial insight and an international perspective.

With more than 20 years’ experience in visual merchandising for luxury and premium brands, Natasha Hughes brings together creative direction, commercial insight and an international perspective.

VM HOUSE brings these strengths together through considered strategy, distinctive presentation and practical guidance—helping brands create compelling retail spaces and equipping teams to deliver a consistent customer experience.

VM HOUSE brings these strengths together through considered strategy, distinctive presentation and practical guidance—helping brands create compelling retail spaces and equipping teams to deliver a consistent customer experience.

VM HOUSE brings these strengths together through considered strategy, distinctive presentation and practical guidance—helping brands create compelling retail spaces and equipping teams to deliver a consistent customer experience.

07 / CONTACT

07 / CONTACT

Let’s make your next retail move count.

Let’s make your next retail move count.

Let’s make your next retail move count.


Tell us about the space, challenge or opportunity on your mind.

VM House will shape the right level of support around it.


Share the brief - Discuss the scope - Agree a plan


Tell us about the space, challenge or opportunity on your mind.

VM House will shape the right level of support around it.


Share the brief - Discuss the scope - Agree a plan


Tell us about the space, challenge or opportunity on your mind.

VM House will shape the right level of support around it.


Share the brief

Discuss the scope

Agree a plan

Luxury handbag and vase on stone display plinths
Luxury handbag and vase on stone display plinths
VM HOUSE

Visual merchandising and retail experience consultancy.

hello@vmhouse.co.uk

VM HOUSE LTD · Registered in England and Wales no. 17478988 · Registered office: 124 City Road, London, EC1V 2NX

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